Returns & Refund Policy

1. Overview

We want you to be fully satisfied with your purchase. If for any reason you are not satisfied, you may request a return in accordance with the terms below.

2. Return Eligibility

To be eligible for a return:

• The item must be unused and in its original packaging.
• The return request must be made within 14 days of delivery.
• Proof of purchase (order number or receipt) is required.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

• Perishable goods
• Opened or used products
• Custom or personalized items

4. Refunds

Once your return is received and inspected, we will notify you of approval or rejection. If approved, your refund will be processed to the original payment method within 5–10 business days.

5. Return Shipping

Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival.

6. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order number so we can resolve the issue promptly.

7. Contact

For return requests, please contact us at:

contact@example.com